Please read our policies prior to and after booking to ensure all parties are in agreement.
The Initial Consultation is 30 minutes and complimentary. Any request or conversations held after that without a deposit will be charged $25 per consultation.
After an agreement has been reached, any changes made after any purchases, will incur an additional charge of $30, plus the cost of the substitutions.
Payment is due in FULL by agreed upon date. The Host understands that this MUST BE PAID IN FULL PRIOR TO ANY EVENT SET UP and is UNCONTESTABLE. The Planner will not begin OR initiate any event set up, décor, or any of its likeness unless payment in full is received before event date.
The Host understands that there will be NO REFUNDS on any event. The Host agrees to forfeit any claim or dispute of payments made after agreement is signed if The Host cancels. In order for an event to be cancelled, a Termination and Release Agreement must be signed by both parties, with the understanding that The Host will forfeit any deposit and Payments made Prior to Cancellation. In the event of an unforeseeable event or circumstance, the Host will be allowed to reschedule the event for another date and time that we have availability for within 1 Year of original date.
Any change/rescheduling must be made in writing and agreed upon by all parties, and include all fees and cost and losses, if applicable. If The Host is forced to change the date of the event, a Credit Transfer will be applicable to another date and time that is available, within 1 year of original date.
We are not responsible for any outside vendor/s that relate to said event or any loss suffered by The Host because of any change or cancellation with the vendors secured for the event and said date. If there are any applicable losses or damages, incurred, the Host may be responsible for paying a fee that is equal to value of the loss or risk losing any deposits paid with the vendor/s hired due to change or cancellation.
The Host agrees to pay a Deposit in the amount of 50% of the events cost to secure the date if the date is more than a month out. The balance of the event cost is due 3(three) days prior to the event date, or event will be at risk of being cancelled and deposits forfeited.
Any event booked less than 3 weeks from date, requires PAYMENT IN FULL UPON RECEIPT.
In the event that we, THE PLANNER, are forced to cancel, we agree to provide an alternate third party planner that is equal in value and/or service, or will issue a REFUND IN FULL.
The Host is responsible for monitoring weather patterns for events that are being held outside. We always recommend setting aside an alternative budget to secure Tents or an inside venue, in the event that the weather takes a turn for the worst. If precautions are not taken or reserved, The Host forfeits the event, and The Planner has a right to refuse service because of the inability to maintain quality and damage to event décor and props.
In the event of any unforeseeable recognized weather phenomena, including but not limited to, excessive wind, lightning, severe rain, snowstorm, blizzard, ice, flooding, tornado, or hurricanes, We are not responsible for any losses in the event that the event is forced to cancel. A credit transfer will be applied to a later date and time that we have availability, within 1 year of original date. We are not responsible for any loss incurred with any vendor.
If the balance is not paid by the agreed upon date, The Host risks event being cancelled and will delay event taking place in a timely manner, until balance is paid in FULL.
Last minute or Rush request will incur an additional rush fee for expedited services and delivery to assure prompt and on time arrivals.
If you would like a payment arrangement please make sure that you ask while booking so that we can set up your payment plan and give you enough time to spread out the dates of payments.
NO PAYMENTS WILL BE ACCEPTED ON THE DAY OF EVENT!
If your finances don’t allow for you to make the final payment of the balance prior to the event date, an additional fee of $50 will be applied to the balance AND CARD ON FILE, PER WEEK IT REMAINS OUTSTANDING.
In the event that The Host decides to change, alter or restructure any of The Planners décor or design after set up is complete, and ruins or has an altered unappealing appearance due to the change or restructuring of decorations, The Planner is not required to fix or repair and replace it. If this occurs and The Host request us to return to the event, The Host will be responsible for an Inconvenience Fee of $75 per hour needed to correct or restructure décor to original intended design.
We are not responsible for any damage incurred at any event caused by any attendee that The Host is responsible for.
The Host is responsible for cleaning and removing all food, drinks and any other item that requires extra effort aside from breaking down any event set up. The Host will be responsible for cleaning and removing any item not associated or included in the initial set up that would prevent The Planner from breaking down event in a timely matter. If The Host would like The Planner to add cleaning service, The Host must agree to pay a cleaning fee of $150.
Each event that includes linen napkins, and tablecloths will require a cleaning fee.